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Returns
We guarantee that your items will be as described. If you notify us by email (form below) of defective or incorrect merchandise within 3 days of receipt, we will arrange a replacement at no additional cost to you.
Please read the item descriptions and measurements carefully before you buy. We will accept "change of mind" returns for store credit only, and with prior authorization. The store credit will be in the form of a credit certificate number that will be emailed to you and can be used towards another purchase from our store. Please read the the following guidelines:
- You must obtain a return merchandise authorization (RMA) prior to return by contacting us within 10 days of receipt of your merchandise.
- The item must be returned within 10 days of RMA issue. The RMA number must be clearly written on the outside of the package. Packages without a return authorization may be refused or charged a 20% restocking fee if accepted.
- The item must be in original, saleable condition, with original packaging and any original tags intact and attached.
- Apparel and/or fabric merchandise must be free of the scent of cologne or perfume and be spot-free. Otherwise we can not consider it as new. Pajama bottoms are NOT returnable, nor is fabric sold by the yard.
- If the merchandise is not received in original condition, your return credit may be reduced by from 50% to 100%.
- On store credit returns, shipping costs will not be refunded.
- Sale, clearance,and holiday theme merchandise is not returnable.
Other Notes:
Orders that are refused and returned to us will be charged a 20% restocking fee. Orders that are cancelled after they have shipped will be charged a 20% restocking fee, if the package is returned within 10 days of shipping. Orders that are returned to us because the customer entered their address incorrectly or were unclaimed, will be charged an additional shipping fee to re-ship the package.
To initiate a return fill out the form below to obtain a Return Authorization Number (RMA#).
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