Returns

We have a 30 day return policy. We want our customers to be happy. So if you are not satisfied with your purchase for any reason, let us know ASAP. If we can make it right, we will - or we will refund the purchase price (less the cost to ship the item to you*) once we receive the item back in re-saleable condition (see below) within 30 days of the date you received the item.

Note: We cannot process refunds for items not received by us in 30 days.

If the item is defective, we will replace the item, if available. If it is not available, we will reimburse you for the item and we will reimburse the return S&H charges up to $5.00 maximum.

*The shipping cost is not refundable.

ITEMS MUST BE UNUSED AND WITH ALL ORIGINAL PACKAGING: We cannot accept USED PRODUCTS - We will not accept a return on items that have been used and/or washed by the customer. We can only accept Returned Products in their original undamaged packing and all boxing, cartons and packing material.

Return Address: For returns use the address found on the invoice/packing slip or the return address on the shipping box or our address below (at the bottom of this page).

You are responsible for insuring your returned products, we will not be responsible for returned items that are damaged in shipping.

It is the customer's responsibility to check their shipment for damage or defects or missing items as soon as the package is received. We guarantee that your items will be as described. Please notify us by email of defective or incorrect merchandise ASAP, we will try to arrange a replacement at no additional cost to you. We will not be held responsible for damage or defects on products after they are used or beyond the 30 day return time period. Note: We do not consider a color variation to be a product defect. Digital cameras and computer monitors register colors in a variety of shades and hues. If you are unsure about a color, email us for more information before you order.

Our return form is not an automated system, so please keep in mind that we are in the Eastern time zone and will respond during our business hours. Please read the following guidelines:

• You must obtain a return merchandise authorization (RMA) prior to return by contacting us ASAP. Sale, clearance or discontinued patterns are not returnable.

• The item must be returned within 30 days. The RMA number must be clearly written on the outside of the package. Packages without a return authorization may be refused or a 20% restocking fee may be imposed or we may give a store credit only.

• The item must be in original, saleable condition, with all original packaging and any original tags intact and attached. Please package carefully to prevent damage.

• Apparel and/or fabric merchandise must be free of the scent of cigarette smoke or perfume, free of pet hair,and spot-free. Otherwise we can not consider it as new. Pajama bottoms are NOT returnable.

• If the merchandise is not received in original condition, your return credit may be reduced by from 50% to 100%.

• On returns, shipping costs will not be refunded.

• Sale, close-outs, discontinued, described as retired styles, pajama bottoms,and holiday theme merchandise is not returnable.

In any case, please contact us in advance (by filling out the form below or email us) of your desire to return an item.

Orders that are refused and returned to us will be charged a 20% restocking fee. Orders that are cancelled after they have shipped will be charged a 20% restocking fee, if the package is returned within 10 days of shipping. Orders that are returned to us because the customer entered their address incorrectly or were unclaimed, will be charged an additional shipping fee to re-ship the package.

To initiate a return fill out the form below (or email us) to obtain a Return Authorization Number (RMA#).

Please check your spam or bulk mail folder for our response. * denotes required field My name* My email address* My telephone number My order number* Reason for return* Change of mind Defective or damaged item Want different size, color, etc. Wrong item shipped Other How I would like my return handled* Return for Store Credit Replace defective/damaged item Return for Refund Describe item(s) to return and any specific problem(s)* 400 characters remaining Enter the code shown: